Send a written sample brief covering materials, dimensions, finish, packaging, and branding.
Track sample fees, tooling cost, and shipping terms separately from production pricing.
Evaluate the sample against a checklist, not only first impressions.
Record defects and revision requests with photos so feedback is unambiguous.
Do not move to production until the sample matches the standard you intend to enforce later.
The supplier sends a sample that ignores key requirements you already documented.
Revision requests trigger confusion or repeated mistakes.
Sample quality is much higher than later production promises can realistically support.
Often yes. Serious suppliers commonly charge for samples or tooling, though those costs may be credited back on larger production orders.
Test quality, dimensions, finish, packaging, branding, compliance, and whether the supplier followed your instructions accurately.